Motorola Solutions Platinum Channel Partner
CSE Crosscom meets and exceeds the stringent criteria established by Motorola Solutions to be recognized as one of their most elite channel partners. As a Motorola Solutions Platinum Channel Partner, CSE Crosscom has achieved the highest distinction and certification as a Motorola Solutions distributor and integrator of wireless voice, video, and data solutions. These thresholds include CSE Crosscom’s commitment to their community and interactions with customers, the ability to intimately understand and deploy technical solutions and specializations to a wide variety of industries, deep technical expertise and certification on products and software, and the company’s financial strength and business acumen, including a strong on-going investment in their people and technologies. Whether you are looking to purchase a product or need help with solving a complex voice, video or data challenge, CSE Crosscom can help you engineer, deploy, and maintain the right solution, so you can stay focused on your business priorities.
Safety Reimagined Partner
As a Motorola Solutions Safety Reimagined Partner, CSE Crosscom is trained and certified in the design, deployment, and maintenance of unified voice, video, and data analytics into one integrated platform so businesses, communities, and individuals can work together in more powerful ways.
We focus on safer schools, safer workplaces, safer hospitals, safer airports, safer stadiums, and a safer world through integrated technology. As a Safety Reimagined Partner, we help organizations to detect, document, respond and prevent incidents from happening.
The next generation of smart technology is available today for a safer, smarter world.
What is important about a Motorola Solutions Service Specialist?
When you contract with CSE Crosscom you can be confident you’re working with a Motorola Solutions Service Specialist who has made the training and technical competency of their engineers, field service personnel and bench technicians as one of the highest priorities. As a Service Specialist, CSE Crosscom has achieved Motorola Solutions highest level of certification for companies providing repairs and services for Motorola’s solutions and product portfolio.
At CSE Crosscom we recognize that to maintain our customer’s sophisticated systems and networks, it requires the very best-in-class trained and certified technicians and installers. With the constant technical evolution in system technologies, CSE Crosscom recognizes the need to continually reinvest in the training and certification of our personnel to maintain our Service Specialization.
Criteria established by Motorola Solutions for Service Specialist designation include:
- Best-In-Class Customer Service Response Time for Critical Solutions
- Highly Qualified and Trained Personnel Focused on Delivering Exceptional Service
- Financially Stable and Committed to Executing a Dependable Response Programs
Certified Service Center Status:
As a Service Specialists, CSE Crosscom is recognized as Certified Service Center (CSC). CSC status is designed to help customers find quality service centers with a set standard of professionalism that demonstrates that quality customer service and customer satisfaction are of paramount importance.
To attain Certified Service Center status, CSE Crosscom complies with specified requirements, including supporting an adequate repair facility, supported by an accredited Certified Service Manager, and maintains Motorola-specified insurance coverage.
These requirements have been determined by representatives of all facets of the service industry. CSC status is obtained through independent certifying bodies composed of several electronics associations.
Certifications for Service Specialists are obtained through Electronics Technicians Association International (ETA-I). ETA-I is a third-party, independent certifying body recognized by the electronics